Comments on: Business Owners Build Reputations As Customers http://thevirtualpeach.com/business-owners-build-reputations-as-customers Make Your Business A Sweet Success Tue, 01 Dec 2009 21:25:51 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Mel http://thevirtualpeach.com/business-owners-build-reputations-as-customers/comment-page-1#comment-15 Mel Tue, 08 Jul 2008 23:53:45 +0000 http://thevirtualpeach.com/?p=69#comment-15 So true! I handle my own (and my client's) customer service so I see more than my share of rude customers. I often wonder if they feel better after being rude and nasty. The way I handle it is to work through all of the good email/tickets first and deal with the bad ones last. This gives me time to take my feelings out of the situation because typically they don't mean it as a personal attack and I need to not react as if it were one. In the case of the JV offer, I would decline it simply because I would not want to be connected with someone who treated people like that. Melody So true! I handle my own (and my client’s) customer service so I see more than my share of rude customers. I often wonder if they feel better after being rude and nasty.

The way I handle it is to work through all of the good email/tickets first and deal with the bad ones last. This gives me time to take my feelings out of the situation because typically they don’t mean it as a personal attack and I need to not react as if it were one.

In the case of the JV offer, I would decline it simply because I would not want to be connected with someone who treated people like that.

Melody

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